Overview: Ways of doing business are undergoing sea-change
and an organization can no longer survive if it is insensitive to
absorb the changes of surrounding environment—customers, investors,
society at large and globalization. It is only human being who has
capability of being sensitive to social needs and therefore, people
constituting the organization have to have sensitivity towards the
organization’s Purpose, Mission and Values.
Japanese Industry has evolved ‘Total Quality Management’
as a tool for managing excellence in their organizations which have
taken them over 50 years to come to this stage.
Tags: TQM Implementation
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Source: contactpakistan
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