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Edward Deming's 14 points

Overview: Dr. W. Edwards Deming is known as the father of the Japanese post-war industrial revival and was regarded by many as the leading quality guru in the United States. He passed on in 1993.

Trained as a statistician, his expertise was used during World War II to assist the United States in its effort to improve the quality of war materials.

Tags: Edwards Deming, Total Quality Management, 14 points
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Source: Leadership Institute


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